3rd year using Blacktie and first at Steamboat. Excellent service. We had a group of 13. They came to the house to fit us and were right on time. We had one person who tried snowboarding but did not like it and they came to the house to switch back to skiis. We also went to their shop at the Steamboat base and switched out some boots without any issue. I would highly recommend Blacktie. Can’t beat the service!